This how to shows you how to your email address as a BCC for all customer communication emails from BPOINT.
WHAT RESOURCES WILL YOU NEED?
- N/A
WHAT RULES WILL NEED TO BE FOLLOWED?
Merchants can be a BCC email recipient for all notifications being sent to your customers by adding an email address in the Receive all customer communications feature under Settings > Messaging in your BPOINT portal.
STEP-BY-STEP INSTRUCTIONS
- Log into Merchant Back office
- Navigate to Settings > Messaging
- Receive all customer communications
(Please note: Customer communications include subscription notification, completion of payment request, when customer opts to send a copy of the receipt for transactions processed via the Hosted Payment Page, data vault payment method request)
Customer communications DO NOT include receiving payment notifications for ALL transactions.
Receiving notifications for any transaction is configured separately. To have this enabled, please contact BPOINT support at 1300 766 031 or support@bpoint.com.au.