If you notice a pattern and you think you might have been hit by any sort of fraud/bin attack, you can immediately give us a call at our support line 1300 766 031 or email us at support@bpoint.com.au. We will be able to investigate and guide you on what next steps need to be taken and how to proceed further.

Yes, BPOINT is a secure platform that complies with the Payment Card Industry Data Security Standard (PCI DSS). It uses encryption and other security measures to protect your payment details. Always ensure you're accessing the official website or portal to avoid phishing scams.

Yes, BPOINT allows users to set up recurring payments for ongoing bills, such as utilities or school fees. Depending on the business or organisation, you may have the option to schedule automatic payments by selecting a frequency (e.g., weekly, monthly) during the payment process.

You can export the reports by giving a date range in Reports section in BPOINT. You’d be able to access it from under Report > Settlement report. If you’re looking to create a custom report specifically tailored for your needs, you can reach out to your Relationship Manager at CBA. They can raise a PCE request, and we will assist you in creating your custom reports.