To make sure BPOINT works correctly and securely, you need to use a supported browser.

If you’re using an older version, please update your browser.

Windows Computers

BPOINT is supported on Windows using the following browsers:

• Google Chrome

  • Supported from 134.0.6998.89 and above

• Mozilla Firefox

  • Supported from 136.0.1 and above

• Microsoft Edge

  • Supported from 134.0.3124.72 and above

Apple Mac

On Apple Macs running macOS Sequoia and above, BPOINT is supported on:

• Safari

  • Supported from version 18.3.1 and above

Other browsers (such as Chrome or Firefox on Mac) may work, but they are not officially supported.

Tips if BPOINT isn’t working

If you have problems using BPOINT:

1. Check that you are using a supported browser and device from the list above.

2. Update your browser to the latest version.

3. Update your operating system if updates are available.

4. Make sure:

   • JavaScript is enabled

   • Cookies are allowed

   • Your connection uses modern security (TLS 1.2 or higher, usually enabled by default)

If you still experience issues after checking the above, please contact BPOINT support and include:

• Your device

• Your browser name and version

• A screenshot or description of the issue