This article explains how to create, edit and update a Customer Reference Number (CRN) labels in BPOINT

Each Biller Code can have a minimum of one and a maximum of three CRN labels. 

Navigating to CRN Settings

1. Log in to BPOINT.
2. Go to Settings > Payment Settings.

3. On the Payment Settings screen, click the Biller Code associated with the CRN label you want to manage.

4. Once the Payment Settings page opens, scroll to the Customer Reference section and click Edit.

Editing a CRN Label

In the Customer References screen, you can make the following changes:

• Label Name — Select a name for the CRN label from a predefined list.
• Length Constraints — Set the minimum and maximum character length.
• Validation Rules — Add a range, or define a specific prefix, suffix, or checksum algorithm.

Creating a New CRN Label

To add a new CRN label, scroll to the bottom of the Customer References screen and click New Customer Reference.

Note: Remember, a maximum of three CRN labels can be assigned per Biller Code.

Verifying the CRN Label

To confirm that a new CRN label has been created successfully:

1. Navigate to Transactions and select New Payment.

2. Select the Merchant, then choose the Biller Code associated with the new CRN label. 

3. The new CRN label should now be visible on the payment screen.